FAQ

Why do I need to clean my heat pump?

Cleaning your heat pump on a regular basis will help eliminate mold, dust particles and allergens. Regular cleaning will also help keep your heat pump doing what it is designed to do; “save you money on your energy bill”. You can lose as much as 25% efficiency with an unclean heat pump. Protect your investment, because a cleaned heat pump will extend the life of the product.

Can you teach me how to use my remote?

We will show you how to get the most efficiency out of your heat pump by showing what settings to use and when you should use these settings.

Do you offer AIR MILES?

We provide Air Miles which usually works out to 1 Air Mile Reward Mile for every $15.00 spent.

How often should I clean my heat pump?

Average once a year; however, depending on your environment you may need it cleaned more often. An example would be: If you own Pets that shed hair, if you are in an industrial area or a heavy construction area and if you are allergic to dust.

Is your company and your techs insured?

We are a fully insured company.

Do your employees have a criminal background check?

All our employees are required to have criminal background check before they can enter any of our customers residence.